Shipping Policy
Thank you for considering our wedding products and services. This Shipping Policy outlines important information regarding the shipping and delivery of items purchased through our website.
Order Processing
- Processing Time: Orders are typically processed within1-3 business days after payment confirmation. Please note that processing times may vary depending on the specific product or service ordered.
- Order Confirmation: Once your order has been processed, you will receive a confirmation email with your order details and tracking information, if applicable.
Shipping Methods
- Domestic Shipping: We offer domestic shipping within NY. Domestic orders are shipped via USP and typically arrive within 5-7.
- International Shipping: We also offer international shipping to select countries/regions. International orders are shipped via DHL and may take longer to arrive due to customs processing and other factors.
Shipping Costs
- Shipping Fees: Shipping fees are calculated based on the weight, dimensions, and destination of your order. The shipping cost will be displayed at checkout before you complete your purchase.
- Free Shipping: We may offer free shipping promotions for qualifying orders. Please refer to the specific promotion terms for details on eligibility and conditions.
Delivery
- Delivery Time: Delivery times may vary depending on the shipping method and destination. While we make every effort to ensure timely delivery, please note that delays may occur due to unforeseen circumstances or factors beyond our control.
- Delivery Confirmation: Once your order has been delivered, you will receive a delivery confirmation email or notification.
Order Tracking
- Tracking Information: For orders shipped with tracking services, you will receive a tracking number along with your order confirmation. You can track the status of your order using the provided tracking number and the shipping carrier’s website.
Shipping Restrictions
- Restricted Items: Some items may be subject to shipping restrictions or limitations due to their size, weight, or legal restrictions. Please review the product description and any applicable shipping restrictions before placing your order.
- Customs and Duties: International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the purchase price or shipping fees.
Contact Us
If you have any questions or concerns about our Shipping Policy or need assistance with your order, please contact us at [email protected].